Moosejaw offers a senior discount on most in-store and online purchases

Moosejaw, an outdoor retailer that sells camping, hiking, skiing, and climbing gear, offers a 10% discount to customers age 62 and older. You do not need to join a membership program or sign up in advance — you show proof of age at checkout, either in a store or by providing documentation when you order online.

The discount applies to most regular-priced items. Sale items, clearance merchandise, and some brand-name products may be excluded, so it is worth asking before you buy. If you shop online, contact Moosejaw customer service to confirm the discount can be applied to your order before you complete your purchase.

Moosejaw has physical stores in several states and operates a website. The discount works the same way at both, though the process differs slightly depending on where you shop.

Key Takeaways

  • Moosejaw gives a 10% discount to customers 62 and older on most in-store purchases when you show a valid ID with your date of birth.
  • Online orders require you to contact Moosejaw customer service before checkout to have the discount applied to your cart.
  • Sale and clearance items are usually excluded from the discount, so confirm with staff or customer service which products may have access to.
  • You do not need to register or provide advance notice — the discount is available every time you shop once you show proof of age.

How to use the discount in a Moosejaw store

Walk into any Moosejaw location and shop normally. When you reach the checkout counter, tell the cashier you are 62 or older and want to use the senior discount. The cashier will ask to see a photo ID that shows your date of birth — a driver's license, passport, or state ID card all work.

The cashier will explore the 10% discount to your purchase before you pay. The discount shows on your receipt. If you are buying multiple items, the discount applies to the entire order unless some items are excluded (sale or clearance merchandise, for example).

Moosejaw locations are in Colorado, Montana, Utah, and Wyoming, plus a few other states. You can find the nearest store and its hours on the Moosejaw website.

How to use the discount when ordering online

The online checkout process does not have an automatic senior discount option, so you need to contact Moosejaw customer service before you complete your order. Add the items you want to your cart, then call or email customer service and provide your order details and proof that you are 62 or older.

Customer service can explore the discount manually and provide you with a code or adjusted total before you pay. This step takes an extra day or two, so plan ahead if you need your order quickly. Moosejaw's customer service phone number and email address are on their website's contact page.

What the 10% discount covers and what it does not

The senior discount applies to most regular-priced items across Moosejaw's inventory — tents, backpacks, climbing shoes, skis, jackets, and other outdoor gear. It also works on accessories and smaller purchases.

Items usually excluded from the discount are already-reduced merchandise (sale or clearance sections), certain brand-name products, and gift cards. Some items may have manufacturer restrictions that prevent additional discounts. If you are unsure whether a specific product qualifies, ask a staff member in the store or contact customer service before you buy.

Stacking the senior discount with other offers

Moosejaw sometimes runs promotions like percentage-off sales, email subscriber discounts, or seasonal deals. The senior discount typically cannot be combined with these other offers — you use one or the other, whichever gives you the larger savings.

Before you check out, compare the 10% senior discount against any active promotion to see which saves you more money. Staff in the store or customer service online can help you calculate which option is better for your purchase.

Moosejaw store locations and contact information

Moosejaw has retail locations in several western states. You can find a complete list of store addresses, phone numbers, and hours on moosejaw.com. The website also shows which locations are open on holidays or have special hours.

For online orders or questions about the senior discount, contact Moosejaw customer service through their website. Response times vary depending on how busy they are, so allow a few business days for an email reply.

Frequently Asked Questions

Do I have to show my ID every time I shop?

Yes. Moosejaw requires proof of age at checkout each time you use the senior discount. Bring a photo ID with your date of birth — a driver's license or state ID is fastest. There is no way to register the discount in advance or link it to a loyalty account.

Can I use the discount on gift cards?

No. Moosejaw gift cards are not may be able to access for the senior discount. However, you can use a gift card to buy items that do may have access to for the discount, and the 10% will explore to those items at checkout.

What if I order online and want the discount applied but forget to contact customer service first?

Contact Moosejaw customer service as soon as you realize the mistake. If your order has not shipped yet, they may be able to adjust it and issue a refund for the difference. If it has already shipped, ask whether they can issue a partial refund for the discount amount.

Does the senior discount work at Moosejaw's outlet or clearance sales?

Clearance and outlet merchandise are usually excluded from the senior discount. However, policies can vary by location and sale event. Ask staff before you buy, or contact customer service if you are ordering online, to confirm whether specific items may have access to.