Your membership number is on your AARP card, in your welcome email, or in your online account
Your AARP membership number is an eight-digit code that appears on the front of your membership card, usually in the upper right corner. If you don't have your card in front of you, you can find the same number in the welcome email AARP sent when you first joined, or by logging into your account on AARP.org. You'll need this number when you call AARP customer service, use discounts at partner retailers, or manage your membership online.
The number is always the same regardless of where you find it — there is only one membership number per account, and it doesn't change unless you let your membership lapse and rejoin.
Key Takeaways
- Your membership number is printed on the front of your AARP card in the upper right corner as an eight-digit code.
- The welcome email you received when you joined contains your membership number if you can't locate your card.
- You can view your membership number by signing into your account at AARP.org under your profile or account settings.
- Customer service representatives can look up your number using your name, date of birth, and address if you've lost it entirely.
Check Your Physical AARP Card
The easiest place to find your membership number is on your AARP card itself. Look at the front of the card — the eight-digit number usually appears in the upper right corner, sometimes labeled "Member ID" or "Membership Number." The card is typically red and white with the AARP logo.
If your card has been lost or damaged, AARP can send you a replacement. You'll need to contact them by phone or through your online account to request a new card, which usually arrives within 7 to 10 business days. There is no charge for a replacement.
Search Your Email for the Welcome Message
When you first joined AARP, you received a welcome email that included your membership number. Search your email inbox (and spam folder) for messages from AARP or noreply@aarp.org. The welcome email typically has a subject line like "Welcome to AARP" or "Your AARP Membership Confirmation."
The membership number appears in the body of that email, often near the top. If you've deleted the email, you can still retrieve your number through other methods — but checking your email first is usually the fastest option if you remember roughly when you joined.
Log Into Your AARP Online Account
Go to AARP.org and sign in with your username and password. Once you're logged in, navigate to your account settings or profile section — this is usually found in a menu labeled "My Account" or under your name in the top right corner of the page.
Your membership number will be displayed on your profile page or account dashboard. If you've forgotten your password, AARP offers a password reset option on the login page. You'll receive a reset link by email within a few minutes.
Call AARP Customer Service
If you can't locate your number through any of the above methods, AARP customer service can look it up for you. Call 1-888-687-2277 (the main AARP customer service line). Have your name, date of birth, and address ready — the representative will use this information to find your membership number in their system.
Customer service is available Monday through Friday, 8 a.m. to 8 p.m. Eastern time, and Saturday 9 a.m. to 5:30 p.m. Eastern time. Wait times are typically shorter earlier in the week and earlier in the day.
What to Do If You've Never Received a Card
Some people join AARP online and never receive a physical card in the mail. If this is your situation, your membership number is still active and available in your online account. You don't need a physical card to use your membership — you can provide your membership number verbally when using discounts, or show your online account on your phone.
If you want a physical card, you can request one through your online account settings or by calling customer service. There is no charge for a replacement or first-time card.
Where You'll Use Your Membership Number
You'll need your membership number when you call AARP to ask questions about your account, when you use discounts at partner retailers like hotels or restaurants, and when you manage prescriptions through AARP's pharmacy partner. Some retailers ask for it at checkout; others ask for it when you call ahead to confirm a discount.
Keep your membership number in a safe place — a notes app on your phone, a document at home, or written in your AARP materials. You don't need to memorize it, but having it easily available saves time when you need it.
Frequently Asked Questions
Can I use my membership without having the physical card?
Yes. You can provide your membership number verbally or show your online account on your phone. The physical card is convenient but not required to use your membership benefits or discounts.
What if my membership number doesn't work when I try to use a discount?
Double-check that you've entered the number correctly — it's eight digits. If the number is correct but the discount doesn't work, the retailer may not be a current AARP partner, or there may be a temporary issue with their system. Call AARP customer service to confirm your membership is active.
Is my membership number the same as my Social Security number or account PIN?
No. Your membership number is a separate eight-digit code used to identify your AARP account. AARP may ask for other information like your PIN or last four digits of your Social Security number for security purposes, but these are different from your membership number.
How long does it take to get a replacement card?
A replacement card typically arrives within 7 to 10 business days of your request. You can request one through your online account or by calling customer service. There is no fee for a replacement card.