How to find your AARP membership information online and by phone

You can check your AARP membership status in three ways: through the AARP website using your login, by calling AARP's member services line, or by looking at your membership card. The fastest method is usually the website, where you can see your membership number, renewal date, and which benefits are active on your account. If you don't have online access or prefer to speak with someone, a phone call takes about 10 minutes.

Your membership card itself shows your membership number and expiration date in the bottom right corner. If you've lost your card or it's worn, you don't need a replacement to verify your status — the information is stored in AARP's system and accessible through any of these three methods.

Key Takeaways

  • Log into your AARP account at aarp.org using your email and password to see your membership status, renewal date, and active benefits.
  • Call AARP Member Services at 1-888-687-2277 (toll-free) to confirm your membership and ask about specific benefits or coverage questions.
  • Your physical membership card displays your membership number and expiration date, which you can check without logging in or calling.
  • If your membership has expired, you can renew it through the website, by phone, or by mail using the renewal notice AARP sends before expiration.

Checking your membership through the AARP website

Go to aarp.org and click "Sign In" in the top right corner. Enter the email address associated with your AARP account and your password. If you've forgotten your password, click "Forgot Password?" and follow the prompts to reset it using your email.

Once logged in, look for "My Account" or "Membership" in the menu. This section shows your membership number, the date your membership expires, and which AARP benefits and discounts are currently active on your account. You'll also see any supplemental insurance policies (like AARP Medicare Supplement or AARP auto insurance) if you have them.

If you don't have an online account yet, you can create one by clicking "Create Account" on the sign-in page. You'll need your AARP membership number, which appears on your membership card or in any mail AARP has sent you.

Calling AARP Member Services

Call AARP Member Services at 1-888-687-2277. This line is toll-free and available seven days a week. Have your membership card or the email address associated with your account ready when you call.

A representative can confirm your membership status, tell you when your membership expires, explain which benefits are active, and answer questions about specific AARP programs or discounts. They can also help you update your contact information, change your membership type (for example, from individual to household), or process a renewal if your membership has lapsed.

Wait times vary depending on the time of day and day of the week. Early morning or weekday calls typically have shorter waits than evenings or weekends.

Understanding your membership card

Your AARP membership card is a physical proof of membership. The front shows your name and photo (if you have a photo ID card). The back displays your membership number on the left side and your expiration date on the right side. The membership number is a nine-digit code that you'll need when using AARP discounts or accessing member-only services.

If your card is damaged, lost, or stolen, you can request a replacement through your online account or by calling Member Services. A replacement card typically arrives within 7 to 10 business days. Until it arrives, you can use your membership number (which you can find through your online account or by calling) to access discounts and services.

What to do if your membership has expired

AARP sends renewal notices by mail about 60 days before your membership expires. The notice includes instructions for renewing online, by phone, or by mail. You can renew at any time after receiving the notice, even if your membership has already lapsed.

To renew online, log into your account at aarp.org and look for a renewal option in the Membership section. By phone, call Member Services at 1-888-687-2277 and a representative will process your renewal. By mail, fill out the renewal form included in the notice and send it with payment to the address provided.

The cost of renewal varies depending on your membership type and any current promotions AARP is running. Standard individual membership is typically less than household membership. If you're unsure which type you have or what the renewal cost should be, Member Services can tell you before you pay.

Troubleshooting login and account access issues

If you can't remember your email address or password, go to aarp.org and click "Sign In," then "Forgot Password?" or "Forgot Email?" Follow the prompts to verify your identity using your membership number or the phone number on file. AARP will send a reset link to your email or walk you through verification by phone.

If you've never created an online account, you'll need your AARP membership number to set one up. This number is on your membership card, in renewal notices, or in any other mail from AARP. If you can't locate it, call Member Services at 1-888-687-2277 and they'll provide it.

If you're having trouble accessing your account after resetting your password, try clearing your browser's cache and cookies, then log in again. If the problem persists, call Member Services — they can help troubleshoot or manually verify your membership status over the phone.

Frequently Asked Questions

How do I know if my AARP membership is still active?

Log into your account at aarp.org and check the expiration date in the Membership section, or call 1-888-687-2277 and provide your membership number. Your membership card also shows the expiration date on the back. If today's date is before the expiration date, your membership is active.

Can I check my membership status without logging in online?

Yes. Call AARP Member Services at 1-888-687-2277 with your membership number or the phone number on file, and they'll confirm your status. You can also look at the expiration date printed on the back of your physical membership card.

What if I don't remember my AARP membership number?

Call Member Services at 1-888-687-2277 and provide your name, date of birth, and the phone number or email address associated with your account. They'll look up your membership number and provide it. You can also check any mail AARP has sent you — the number appears on renewal notices and other correspondence.

How long does it take to renew a lapsed membership?

If you renew online or by phone, your membership is usually restored when ready. If you renew by mail, allow 7 to 10 business days for processing. You can start using AARP benefits and discounts as soon as your renewal is processed.

Can I check someone else's AARP membership?

No. AARP protects member privacy and will not share membership information with anyone except the member themselves. If you manage a household membership that includes another person, you can see your own status but not theirs. Each person must check their own account or call with their own information.