Getting into your AARP account online

Go to aarp.org and look for the "Sign In" button in the top right corner of the page. Click it, then enter the email address or username you used when you created your account, followed by your password. If you have not created an account yet, you will see a "Create Account" option on the same page.

AARP accounts let you access member benefits, manage your membership, read articles tailored to your interests, and save content for later. The sign-in page is the same whether you are on a computer, tablet, or phone.

If you sign in successfully, you will land on your AARP dashboard or homepage. From there you can navigate to member discounts, health information, financial planning tools, and other resources included with your membership.

Key Takeaways

  • The AARP sign-in page is at aarp.org, with the button in the top right corner of the homepage.
  • You will need the email address or username and password you created when you set up your account.
  • If you cannot remember your password, use the "Forgot Password" link on the sign-in page to reset it.
  • AARP accounts work the same way on computers, tablets, and phones, so you can sign in from any device.

What to do if you forgot your password

Click the "Forgot Password" link below the password field on the sign-in page. AARP will ask you to enter the email address associated with your account. Check your email inbox for a message from AARP with a link to reset your password. The link usually arrives within a few minutes.

Click the link in the email and create a new password. Make it something you can remember but that is not straightforward for someone else to guess — a mix of letters, numbers, and symbols works well. Once you have set your new password, go back to aarp.org and sign in with your email address and the new password.

If you do not see the password reset email after 10 minutes, check your spam or junk folder. Sometimes email filters catch messages from large organizations by mistake.

Creating a new AARP account

If you do not have an account yet, click "Create Account" on the sign-in page. AARP will ask for your email address, a password, your first and last name, and your date of birth. You will also need to confirm that you are 50 or older, since AARP membership is limited to people in that age group.

After you fill in those fields, AARP sends a confirmation email to the address you provided. Open that email and click the confirmation link. Once you confirm, your account is active and you can sign in right away.

Creating an account does not cost anything. You can explore many AARP resources and articles without paying for membership. If you want full member benefits — like discounts on insurance, travel, and retail — you will need to join AARP as a paid member, which has an annual fee.

Signing in on your phone or tablet

The AARP website works on phones and tablets the same way it works on a computer. Open your web browser, go to aarp.org, tap the "Sign In" button, and enter your email address or username and password.

AARP also has a mobile app for iPhone and Android devices. You can read it from the Apple App Store or Google Play Store. The app lets you sign in with the same email address and password you use on the website. Some members find the app faster or easier to use on a small screen, but both the website and the app give you access to the same account and resources.

Staying signed in and account security

When you sign in, AARP usually offers a "Remember me on this device" checkbox. If you check it, you will stay signed in the next time you visit aarp.org on that same device — you will not have to enter your password again. This is convenient if you are the only person who uses the device.

Do not check "Remember me" if you share a computer, tablet, or phone with someone else. On a shared device, always sign out when you are done. Click your name or profile icon in the top right corner and select "Sign Out."

Keep your password private and change it if you think someone else might know it. Never share your login information with anyone, even if they say they work for AARP. AARP staff will never ask for your password by email or phone.

What to do if you cannot sign in

If you enter your email address and password but the page says they are incorrect, double-check that you are typing them exactly right. Passwords are case-sensitive, which means capital letters and lowercase letters are different. Make sure Caps Lock is not turned on by accident.

If you are sure your password is correct, use the "Forgot Password" link to reset it. Sometimes an old password stops working if AARP updates its security systems, and resetting it fixes the problem.

If you still cannot sign in after resetting your password, or if you see an error message that does not make sense, contact AARP customer service. Call 1-888-687-2277 (toll-free) or visit the AARP Help Center at aarp.org/help. Have your email address ready when you call.

Frequently Asked Questions

Do I need an AARP account to read AARP articles and information?

No. You can read most AARP articles and health information without signing in. An account lets you save articles, customize what topics you see, and access member-only discounts and tools. Creating an account is free and takes about two minutes.

What is the difference between an AARP account and AARP membership?

An AARP account is free and lets you access some resources online. AARP membership is a paid service that includes discounts on insurance, travel, prescriptions, and retail, plus access to more content. You can have an account without being a paid member.

Can I sign into AARP on more than one device?

Yes. Your AARP account works on any device — computer, phone, or tablet. You sign in with the same email address and password on each one. You can be signed in on multiple devices at the same time.

What should I do if I think someone else is using my AARP account?

Change your password right away using the "Forgot Password" link. If you see charges or activity you did not authorize, contact AARP customer service at 1-888-687-2277. They can review your account and help protect it.