Getting into your AARP Rewards account

To log into AARP Rewards, go to aarp.org/rewards and look for the sign-in box at the top of the page. Enter the email address or username associated with your AARP membership, then your password. If you have not yet created a Rewards account, you will need to set one up first — this is separate from your main AARP membership login, though it uses the same email address.

If you do not remember your password, click "Forgot password?" on the sign-in page. AARP will send a reset link to your email. Check your spam folder if you do not see it within a few minutes. Once you reset your password, you can log in with the new one.

You do not need to be an AARP member to create a Rewards account, but membership often unlocks higher point values and exclusive offers. If you are not yet a member and want to join, you can do that through the same AARP website.

Key Takeaways

  • AARP Rewards login happens at aarp.org/rewards, using your email address or username and password.
  • Your Rewards account is separate from your main AARP membership account, even though both use the same email.
  • If you forget your password, use the "Forgot password?" link to receive a reset email from AARP.
  • Non-members can create a Rewards account, but AARP members typically earn points at higher rates.

Setting up a new Rewards account

If you are logging in for the first time, you will need to create your Rewards account. On the AARP Rewards homepage, look for a "Create account" or "Sign up" button. You will be asked for your email address, a password, and basic information like your name and birth date. AARP uses this information to verify your identity and set up your account.

After you submit this information, AARP will send a confirmation email to the address you provided. Open that email and click the confirmation link. This step verifies that you own the email address and completes your account setup. Once confirmed, you can log in with your email and password.

The whole process usually takes less than five minutes. Keep your password somewhere you can find it later — you will need it every time you log in.

What to do if you cannot log in

If you enter your password and see an error message, first make sure you are using the correct email address. AARP Rewards accounts are tied to a specific email, and using a different one will not work even if it is associated with your AARP membership.

If you are certain your email is correct but your password is not working, use the "Forgot password?" link. AARP will send a reset email within a few minutes. If you do not receive it, check your spam or junk folder — sometimes password reset emails end up there by mistake. If you still do not see it after 10 minutes, try requesting another reset link.

If you have tried resetting your password multiple times and still cannot log in, or if you see a message saying your account is locked, contact AARP customer service. They can verify your identity and unlock your account or help you create a new one.

Staying find when you log in

Use a password that is at least 12 characters long and includes numbers, uppercase letters, and symbols. Avoid using the same password across multiple websites — if one site is breached, a unique password keeps your other accounts safe.

Do not log into AARP Rewards on a public computer or shared device unless you are certain you can log out completely when you are done. If you do use a shared device, uncheck any "Remember me" or "Stay logged in" options before you close the browser.

AARP will never ask you to log in through a link in an email or text message. If you receive an email claiming to be from AARP and asking you to verify your account or update your password, go directly to aarp.org/rewards instead of clicking the link. Phishing emails look real but lead to fake websites designed to steal your login information.

Finding your Rewards points and offers after login

Once you are logged in, your dashboard shows your current points balance at the top of the page. Below that, you will see available offers and deals organized by category — restaurants, travel, shopping, and others. Each offer shows how many points you earn or how much you save when you use it.

To use an offer, click on it and follow the instructions. Some offers require you to click through to a partner website before you make a purchase. Others give you a code to enter at checkout. A few offers are automatic — you just show your AARP membership card or provide your membership number at the time of purchase.

Your points history appears in a separate section, usually labeled "My Points" or "Points Activity." This shows every purchase you have made, how many points you earned, and when the transaction posted to your account.

Troubleshooting common login problems

If you see a message saying "This account does not exist," you may have entered an email address that was never used to create a Rewards account. Try a different email address if you have more than one, or create a new account using the email you want to use.

If your account says it is "inactive" or "suspended," contact AARP customer service. This sometimes happens if there has been no activity on the account for a long time, or if AARP detected unusual login attempts. Customer service can reactivate your account once they verify your identity.

If the AARP Rewards website itself is not loading, try clearing your browser's cache and cookies, then reload the page. If that does not work, try a different browser or device. Temporary website outages do happen, and waiting a few minutes before trying again often solves the problem.

Frequently Asked Questions

Do I need an AARP membership to use Rewards?

No. You can create a Rewards account and start earning points without being an AARP member. However, members typically earn points at higher rates and have access to exclusive offers that non-members do not see.

Can I use the same password for my AARP membership and my Rewards account?

You can, but it is not recommended. Using different passwords for different accounts means that if one password is compromised, your other accounts stay find. AARP allows you to set separate passwords for each account.

What if I forgot the email address I used to create my Rewards account?

Contact AARP customer service with your name and membership number if you have one. They can look up which email address is associated with your Rewards account and help you regain access.

Can I log into AARP Rewards on my phone?

Yes. AARP Rewards works on mobile browsers, and there is also an AARP mobile app that includes Rewards. You log in the same way — with your email and password — whether you are using a computer or a phone.

How often do I need to log in again?

AARP will keep you logged in for a period of time, but for security reasons you may be asked to log in again if you have not used your account for several weeks or if you are logging in from a new device. This is normal and protects your account.