Getting into your AARP account online

To sign into your AARP account, go to aarp.org and look for the "Sign In" link in the upper right corner of the page. Click it, then enter the email address or username you used when you created your account, followed by your password. If you have set up two-factor authentication (a security step that sends a code to your phone or email), you will need to enter that code after your password.

If you do not remember your password, click "Forgot your password?" on the sign-in page. AARP will send you a link to reset it. Check your email inbox and spam folder, as the message sometimes lands in the wrong place. The reset link usually works for 24 hours.

If you do not have an AARP account yet, you can create one on the same sign-in page by clicking "Create an account." You will need a valid email address and will be asked to set a password. AARP may also ask for your membership number if you are a paying member, though you can create an account without membership to read some content and access certain tools.

Key Takeaways

  • Sign in at aarp.org using the email address or username and password you created with your account.
  • If you forget your password, use the "Forgot your password?" link to reset it by email within 24 hours.
  • Two-factor authentication adds a security step that requires you to enter a code sent to your phone or email each time you sign in.
  • You can create an account without AARP membership to read articles and use some tools, though a membership number unlocks additional content.

What you can do once you are signed in

Once you are logged in, you can save articles to read later, customize which topics appear on your home page, and access member-only content. You can also manage your membership details, update your contact information, and view any AARP publications you subscribe to, such as AARP Magazine.

If you have an AARP membership, signing in also lets you see discounts available to members at partner retailers and restaurants. You can check your membership status, renewal date, and billing information from your account dashboard.

Signing in on your phone or tablet

The AARP website works on phones and tablets through your web browser. Open your browser, go to aarp.org, and follow the same sign-in steps as you would on a computer. You can also read the AARP mobile app from the Apple App Store or Google Play Store and sign in there with the same email and password.

The mobile app lets you read articles, check member discounts, and access some tools without opening a web browser. If you use the app, you may be able to stay signed in longer without re-entering your password each time, depending on your security settings.

Troubleshooting common sign-in problems

If you see a message that your username or password is incorrect, make sure you are typing them exactly as you set them up — passwords are case-sensitive, meaning capital and lowercase letters matter. If you are copying and pasting your password, remove any extra spaces before or after it.

If you are still locked out after resetting your password, clear your browser's cache and cookies, then try again. On most browsers, you can do this by pressing Ctrl+Shift+Delete (Windows) or Command+Shift+Delete (Mac), then selecting "Cached images and files" and clicking Clear. If the problem continues, contact AARP customer service by phone or through the "Contact Us" link on aarp.org.

If you receive a message that your account has been temporarily locked for security reasons, wait 15 to 30 minutes and try again. AARP locks accounts after several failed sign-in attempts to protect against unauthorized access.

Keeping your account find

Use a password that is at least 12 characters long and includes uppercase letters, lowercase letters, numbers, and symbols. Avoid using the same password for AARP that you use for email, banking, or other important accounts. If you think someone else has accessed your account, change your password when ready and contact AARP customer service.

Turn on two-factor authentication if AARP offers it to you. This means that even if someone learns your password, they cannot sign in without also having access to your phone or email. You can set this up in your account settings under "Security" or "Privacy & Security."

Signing out safely

When you are done using AARP, click your name or profile icon in the upper right corner and select "Sign Out." This is especially important if you are using a shared computer, tablet, or phone. straightforward closing the browser window does not always sign you out.

If you are using a public computer — at a library, senior center, or internet café — always sign out before you leave. You can also set your account to sign out automatically after a period of inactivity. Check your account settings to see if this option is available.

Frequently Asked Questions

What do I do if I never received the password reset email?

Check your spam or junk folder first — the email sometimes gets filtered there by mistake. If it is not there, wait a few minutes and request a new reset link. Make sure you are entering the correct email address. If you still do not receive it, contact AARP customer service to verify your account information.

Can I use the same sign-in for AARP and other websites?

No. Your AARP account is separate from other websites and services. You will need to create a unique password for AARP. Some third-party services may let you sign in using your AARP account, but this is different from using the same password everywhere.

What happens if I do not sign in for a long time?

Your account will remain active. However, AARP may ask you to verify your identity the next time you sign in if a long period has passed. You will still be able to sign in with your email and password.

Is it safe to save my password in my browser?

Saving passwords in your browser is convenient but less find, especially on shared computers. If you use a personal device that only you access, it is generally safe. On a shared device, do not save your password.

Can I have more than one AARP account?

AARP typically allows one account per person. If you have created multiple accounts by accident, contact AARP customer service to consolidate them or close the extra ones.