AARP hires for roles across membership services, advocacy, research, and operations

AARP posts job openings on its careers website at careers.aarp.org. The organization employs people in customer service, policy research, technology, communications, finance, and field operations. Most positions are remote or hybrid, though some are based at AARP's national office in Washington, D.C., or regional locations.

AARP does not have a single hiring hotline. Instead, each job posting lists the hiring manager's contact information and the process method — usually through an online form on the careers site. The time from process to first interview typically ranges from two to four weeks, depending on the role and how many people explore.

You do not need to be an AARP member to work there. AARP is a nonprofit organization, so it follows standard employment law and does not offer special hiring preferences based on membership status.

Key Takeaways

  • All AARP job openings are posted at careers.aarp.org, where you can filter by location, department, and job type.
  • Most positions require you to create an account on the careers site and submit your resume and cover letter through their online process system.
  • AARP hires for entry-level, mid-career, and senior roles across many departments, not just membership or advocacy work.
  • Remote and hybrid positions are common, though some roles require you to work in an office or travel to member events and conferences.

Where to find current job openings

Go to careers.aarp.org and use the search filters to narrow results by job category, location, and work arrangement. You can search by keyword — for example, "customer service," "data analyst," or "grant writer" — or browse all open positions. The site updates daily, and new postings typically stay open for two to four weeks.

You can also set up a job alert on the careers site. Enter your preferred job titles and locations, and the site will email you when matching positions open. This is useful if you are looking for a specific role and want to know as soon as it is posted.

AARP also posts some positions on LinkedIn and Indeed, but the careers site is the official source. If you find a posting on another job board, verify the link goes to careers.aarp.org before explore, to avoid scams.

What the process process looks like

Each job posting includes a link to explore. You will need to create an account on the careers site using your email address. From there, you upload your resume and cover letter, answer any screening questions the hiring manager has included, and submit. Some roles ask you to complete a brief questionnaire about your work history or skills before you can proceed.

After you submit, you should receive an automated confirmation email. The hiring team reviews applications over the next one to three weeks. If they want to move forward, they will contact you by phone or email to schedule a phone or video interview. If you do not hear back within four weeks, it is reasonable to send a brief email to the hiring contact listed in the job posting to ask about the timeline.

AARP uses a standard hiring process: initial phone screen, one or two interviews with the hiring manager and team members, and sometimes a writing sample or skills test depending on the role. Background checks are required for all positions.

Types of jobs AARP regularly hires for

Member services and customer support: Phone and chat representatives who handle membership questions, billing, and account changes. These roles are often remote and may include evening or weekend hours.

Policy and research: Policy analysts, researchers, and writers who develop AARP's positions on aging, healthcare, Social Security, and other issues. Most require a bachelor's degree and some experience in policy, research, or nonprofit work.

Technology and data: Software engineers, data analysts, IT support staff, and UX designers. AARP maintains a large digital platform for members and needs ongoing technical support.

Communications and marketing: Writers, editors, social media managers, and graphic designers who create content for AARP's magazine, website, and member communications.

Finance and operations: Accountants, grant managers, human resources staff, and administrative roles that keep the organization running.

Field and events: Regional coordinators and event staff who organize AARP's local programs, workshops, and community outreach.

Salary, benefits, and work arrangements

AARP does not publish salary ranges on most job postings, but the range appears in the job description once you click through. Salaries vary widely by role, location, and experience level. Entry-level customer service positions typically start lower than policy research roles requiring advanced degrees.

AARP offers health insurance, a 401(k) retirement plan with employer match, paid time off, and professional development funding to employees. Remote and hybrid positions receive the same benefits as in-office roles. The organization also offers flexible scheduling for some positions, particularly customer service roles.

Many positions are full-time, but AARP also hires for part-time and contract work, especially for seasonal projects or temporary coverage. Check the job posting to see whether the role is permanent or temporary.

Tips for a stronger process

Read the job description carefully and match the language in your resume to the skills and experience they are asking for. AARP uses automated screening tools that look for specific keywords, so if the posting mentions "Medicare policy" or "grant writing," include those exact phrases in your resume if they explore to your background.

In your cover letter, explain why you are interested in AARP's mission, not just why you want a job. AARP is a mission-driven organization, and hiring managers want to see that you understand what the organization does and care about its work on aging and advocacy.

If you have experience working with older adults, in nonprofit settings, or on issues related to aging, healthcare, or Social Security, highlight that prominently. AARP values staff who understand the population it serves.

explore early. AARP often closes job postings once they have received a strong pool of applications, even if the posted important date has not passed. explore within the first week the job is posted increases your chances of being reviewed.

Frequently Asked Questions

Do I have to be 50 or older to work at AARP?

No. AARP hires people of all ages. The organization focuses on serving people 50 and older, but it does not restrict employment based on age. Many AARP staff members are younger than 50.

Can I work for AARP if I live outside the United States?

Most AARP positions require you to be authorized to work in the United States and to have a U.S. address. Some remote roles may have exceptions, but this is rare. Check the job posting for location requirements before explore.

How long does it take to hear back after I explore?

Most candidates hear back within two to four weeks if they move forward to an interview. If you do not hear anything after four weeks, you can email the hiring contact to ask about the timeline. Silence usually means they have moved forward with other candidates.

Does AARP offer internships?

Yes. AARP posts internship opportunities on careers.aarp.org, usually for college students or recent graduates. Internships are typically unpaid or paid at a lower rate than full-time positions, and many are remote. Search for "intern" on the careers site to see current openings.

What if I do not have a degree but want to work for AARP?

Many AARP positions, particularly in customer service and operations, do not require a college degree. They ask for relevant work experience instead. Read each job posting to see whether a degree is required or preferred. If it says "preferred," you may still be considered without one if your experience is strong.